Questions specific to Ordering and Returns
Shipping costs are calculated based on the shipping location, shipping method, and the value of your order. This will be stated at checkout. Estimated delivery times via Standard Shipping are as follows:. Note that these estimates do not include orde
To request a modification or cancellation to your order, please contact us as soon as possible via Live chat by replying to your confirmation email or by emailing [email protected] with your order number and request. We'll do everything we can to
We aim to process any orders received before 12:00 pm local time the very same day (excludes weekends and public holidays). However, processing times can take up to 1-2 business days. You will receive a confirmation of dispatch by email and a trackin
If your tracking has not updated since your order was dispatched, or you have not received your order, and the tracking says "delivered," please email your order number to our Customer Care Team at [email protected] so that we can investigate. Cla