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Support & Returns

3 articles

Frequently asked questions regarding Support & Returns


Holiday Support 2022

"Ho ho ho I'm afraid our Customer Care team will be unavailable after 23rd December because we've sent 'em home to spend some well-earned, quality time with their loved ones until January 4th 2023. We'll of course be checking intermittently for real

What Is The Typical Response Time To A Customer Inquiry?

Every customer inquiry is important to us, and we strive to have your questions, comments, or concerns resolved as promptly as possible.You can contact us via the Contact Form or by emailing [email protected] and our Customer Care Team will endeav

Returns Policy

If you are not completely happy with the AvalonKing products you have received, you can return them to us within 90 days of receipt, providing that they are unopened/unused, and in original resalable condition. For more details, please refer to the T