Support And Returns


Holiday Support Hours 2021
Whilst we want to be available to support you as much as possible it is also important for the team to spend time with their families at this time of the ye...
Wed, 22 Dec, 2021 at 2:00 AM
What Is The Typical Response Time To A Customer Inquiry?
Every customer inquiry is important to us, and we strive to have your questions, comments, or concerns resolved as promptly as possible. You can contact us...
Fri, 19 Nov, 2021 at 4:06 AM
Returns Policy
If you are not completely happy with the AvalonKing products you have received, you can return them to us within 30 days of receipt, providing that they are...
Thu, 16 Sep, 2021 at 8:50 AM
How Do I Submit A Support Ticket?
After logging into the Support Center, on the main page simply click "New Support Ticket".    On this page, we ask that you fill out the subject...
Fri, 17 Sep, 2021 at 3:58 AM
How Do I Create A Support Account?
You can now signup for a new account or use single login through Google or Facebook to contact the Customer Care Team.   A new user can create an account ...
Thu, 16 Sep, 2021 at 8:25 AM
How Do I Check The Status Of My Ticket?
You can check the status of your previous tickets by logging into the Customer Care Centre, using the account you submitted the ticket under.    Once logg...
Fri, 17 Sep, 2021 at 2:01 AM