Orders and Shipping

FAQs

What Are Your Shipping Costs And Delivery Times?
Shipping costs are calculated based upon the shipping location, shipping method, and the value of your order. This will be stated at checkout. Estimated de...
Fri, 24 Sep, 2021 at 8:57 AM
Holiday Cut Off Times 2021
The holiday season is fast approaching and we suggest that orders need to be placed and dispatched by the dates given below for the best chance of delivery ...
Mon, 6 Dec, 2021 at 8:21 AM
I Just Placed An Order, Can I Modify Or Cancel It?
To request a modification or cancellation to your order, please contact us as soon as possible via Live chat, by replying to your confirmation email or by e...
Thu, 16 Sep, 2021 at 10:22 AM
Where Can I Find My Tracking Number?
We aim to process any orders received before 3:00pm local time the very same day. (excludes weekends and public holidays).   You will receive a confirmati...
Mon, 6 Dec, 2021 at 8:31 AM
Shipping And Handling
AvalonKing's current roster of Shipping Carriers include:   United States orders are shipped with DHL and handed over to your local shipping carrie...
Fri, 17 Sep, 2021 at 3:55 AM
How Long Does It Take To Process My Order?
We aim to process any orders received before 3:00pm local time the very same day. (excludes weekends and holidays). You will receive a confirmation of disp...
Fri, 17 Sep, 2021 at 3:38 AM
What If My Order Is Lost, Stolen, Or Damaged?
If your tracking has not updated since your order was dispatched, or you have not received your order and the tracking says "delivered," please em...
Wed, 21 Jul, 2021 at 7:15 AM
Do You Allow Part Or Multiple Shipments?
In general we try to dispatch every order in full where possible, and in a single package. If the order size is too large for a single shipment then we woul...
Mon, 29 Nov, 2021 at 3:07 AM